Privacy Policy

1. Introduction

Welcome to Vedic Numbers ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our numerology services.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address
• Birth Information: Date of birth (required for numerological calculations)
• Payment Information: Billing details for purchased reports (processed securely through third-party payment processors)
• Communication Data: Messages you send to us through contact forms or email

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Technical Data: IP address, browser type, operating system, device information
• Usage Data: Pages visited, time spent on pages, click patterns, referring websites
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Information stored in cookies and similar technologies

3. How We Use Your Information

We use the collected information for the following purposes:

Service Provision

• Generate personalized numerology reports based on your birth information
• Process payments and deliver purchased reports
• Provide customer support and respond to inquiries
• Send order confirmations and service-related communications

Website Improvement

• Analyze website usage to improve user experience
• Optimize website performance and functionality
• Understand user preferences and behavior patterns

Marketing and Communication

• Send promotional emails about our services (with your consent)
• Share numerology tips and insights (if you subscribe to our newsletter)
• Conduct surveys and gather feedback

Legal and Security

• Comply with legal obligations and regulatory requirements
• Prevent fraud and protect against security threats
• Enforce our terms of service and other agreements

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

• Payment Processors: Stripe, Razorpay, and other secure payment gateways
• Email Services: For sending reports and communications
• Web Hosting: Secure hosting providers for website operation
• Analytics: Google Analytics for website performance (anonymized data)

Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal process or government requests
• Enforcement of our terms of service
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to appropriate confidentiality protections.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: All data transmission is protected using SSL/TLS encryption
• Secure Storage: Personal data is stored on secure servers with access controls
• Payment Security: We comply with PCI DSS standards for payment processing
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Security Audits: Ongoing monitoring and security assessments
• Data Minimization: We collect and retain only necessary information

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to maintain the highest security standards.

6. Your Rights and Choices

You have several rights regarding your personal information:

Access and Portability

• Request a copy of the personal information we hold about you
• Receive your data in a portable format

Correction and Updates

• Update or correct inaccurate personal information
• Complete any incomplete information

Deletion

• Request deletion of your personal information (subject to legal requirements)
• Cancel your account and associated data

Marketing Communications

• Unsubscribe from marketing emails at any time
• Opt-out of promotional communications

Cookies

• Manage cookie preferences through browser settings
• Opt-out of analytics tracking where possible

To exercise these rights, please contact us at admin@vedicnumbers.in.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Types of Cookies

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand website usage and performance
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for advertising and social media integration

Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. Most browsers allow you to:

• View and delete cookies
• Block cookies from specific websites
• Set preferences for cookie acceptance
• Receive notifications when cookies are set

8. Data Retention

We retain personal information for as long as necessary to:

• Provide our services and support
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and prevent fraud

Retention Periods

• Account Information: Retained while your account is active plus 3 years after closure
• Transaction Records: Retained for 7 years for tax and legal purposes
• Marketing Data: Retained until you unsubscribe or request deletion
• Website Analytics: Aggregated data retained indefinitely (anonymized)

9. International Data Transfers

Our services are primarily operated from India. If you are accessing our services from outside India, please be aware that your information may be transferred to, stored, and processed in India where our servers are located.

We ensure that international data transfers are protected by appropriate safeguards, including:

• Contractual protections with service providers
• Compliance with applicable data protection laws
• Implementation of appropriate technical and organizational measures

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information from our systems.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notification for significant changes
• Displaying a prominent notice on our website

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in [Your City], India.